Testimonials and The Client Spotlight

See how BITS has made its integrated technology work for its clients, and hear from our clients what they think about our services.

Periodontal Associates

Referred to us by our previous client spotlight, Dr. Salesky, Periodontal Associates already had a computer system established when Dr. Goldschmidt came seeking our services. Upgrades and repairs were needed, and we were more than happy to iron out the technological operations in his offices.

“Before BITS was on the scene, my office technology was outdated and very inefficient. Since my new server and workstations have been installed by BITS, my once daily computer problems have been few and far between.” ~ Dr. Goldschmidt

Dr. Goldschmidt’s offices have seen several major upgrades with BITS’ help. The three separate servers in his New Britain office have been consolidated and centralized into a single server, saving power and greatly simplifying the office network. In addition to overhauling the network, we have assisted Dr. Goldschmidt in the process of upgrading his workstations, improving the connection between his offices, and even connecting him on the road.

“I chose BITS because I was looking for a new company to manage my computer system. I liked Dana and Jonathan's personalities and their eagerness to look for solutions to fix my computer network problems. My computer system had significant problems before BITS took over. I have two offices and I could not link them together very well. BITS was able to address these issues so that my offices could run smoothly. They also linked up my home computer to the server with no extra software or hardware so that I can check my daily schedule from home.” ~ Dr. Goldschmidt

In addition to ensuring that Dr. Goldschmidt’s office computers run smoothly on a daily basis, we are always eager to assist in the process of upgrading our clients’ offices with the latest dental technology. We enjoy working with clients who have a desire to be technologically ahead in their field and our aim is to provide seamless transitions between the old and new technologies to keep their offices running as smoothly as possible.

“I am also excited to have them involved with integrating my new Digital Panorex with volume tomography into my current dental software.” ~ Dr. Goldschmidt

We derive great satisfaction from seeing our clients prosper as a result of our services. Through our efforts, Dr. Goldschmidt’s offices run more smoothly with less downtime and he is now technologically poised to take the lead in his field.

“Overall, I am very satisfied with BITS' performance. My office staff appreciates BITS' prompt response times and quick fixes to office computer problems. I am extremely happy with the way BITS is managing my network and I love the fact that they can remote into my computers and fix them from wherever they are. If I have an emergency, someone always calls me the same day and my business is able to run smoothly. I truly appreciate everything they do for me, because I do not have time to practice dentistry and fix my office computers/network. I am looking forward to a long relationship and friendship with these guys.” ~ Dr. Goldschmidt